Person First

Patient-Centered Approach
to Elderly Care


The Life Stories component of PersonFirst® collects stories about the resident’s life: their career, friendships, interests, hobbies and life experiences prior to coming to Piper Shores. This information is then gathered into a laminated book that is kept in the resident’s room. The Life Stories book helps to build an emotional bridge between the resident and care provider, and serves as the first step in helping to devise a plan of care.

Award Winning Approach
to Care and Rehabilitation

Holbrook Health Center is recognized by the Commission on Accreditation of Rehabilitation Facilities (CARF) and the Continuing Care Accreditation Commission (CCAC) and was awarded Exemplary status for its innovative Life Stories program, a part of the PersonFirst® approach to nursing care. Additionally, Holbrook Health Center earned a 5-Star quality rating (the highest possible) from the Centers for Medicare & Medicaid Services (CMS), which
ranks more than 15,800
nursing homes throughout
the United States.